mbrace

mbrace: The Official Mercedes-Benz Connected Vehicle App

The mbrace app is the official connected vehicle platform for Mercedes-Benz owners, transforming your smartphone into a direct command center for your car. This application provides remote access to core vehicle functions, security features, and exclusive Mercedes-Benz services. Users choose mbrace to remotely start their engine, lock or unlock doors, and locate their parked vehicle from anywhere, offering unparalleled convenience and peace of mind. The integration of mbrace into the ownership experience elevates it by delivering control and information directly to the user's fingertips, ensuring a seamless connection between driver and vehicle.

Remote Vehicle Start and Climate Control

With mbrace, owners can remotely start their vehicle’s engine directly from their phone. Users open the mbrace app, navigate to the 'Engine Start' section, and initiate the command. This function is particularly valuable for pre-conditioning the car’s interior, automatically activating the heating or air conditioning to reach a comfortable temperature before driving. The process is secured through the app’s authentication, ensuring only the owner can trigger this feature. This remote start capability via mbrace saves time and enhances comfort in extreme weather conditions.

Secure Remote Lock and Unlock Functions

The mbrace app allows users to verify their vehicle's lock status and remotely lock or unlock the doors. If a driver forgets to lock their car after walking away, they can open mbrace and send a lock command instantly. Conversely, the unlock feature can grant temporary access to the vehicle for family members or service personnel without requiring a physical key. Each action within mbrace is confirmed with an on-screen notification, providing immediate feedback that the command was successfully received and executed by the vehicle.

Live Vehicle Location and Parking Pin

Using the integrated GPS, mbrace displays the vehicle's real-time location on an interactive map within the app. This is essential for locating a car in a large, unfamiliar parking lot. Furthermore, after parking, users can actively "pin" their vehicle's location in mbrace, which saves the exact GPS coordinates. Later, the app can provide walking directions back to that saved pin, eliminating the frustration of searching for a parked car. The precision of this mbrace feature turns a common hassle into a simple task.

Send Destination to In-Car Navigation

Planning a trip is streamlined with mbrace’s 'Send-to-Car' navigation feature. Users search for a destination address within the app or input coordinates. With a tap, mbrace transmits this address directly to the vehicle's COMAND or MBUX infotainment system. When the driver enters the car, the destination is already pre-loaded and ready for navigation, minimizing distractions and allowing for a quicker departure. This seamless integration is a key productivity tool offered by the mbrace ecosystem.

Activation of Horn and Lights for Location Assistance

In crowded parking structures, visually finding a car can be difficult. mbrace includes a function to activate the vehicle's horn and lights remotely. The user selects this option in the app, causing the car to honk its horn and flash its lights for a short duration. This audible and visual signal makes the vehicle much easier to identify from a distance. This practical feature of mbrace provides a simple yet effective solution to a common problem faced by many drivers.

Direct Access to Roadside Assistance and Concierge

The mbrace app provides one-touch access to Mercedes-Benz Roadside Assistance and a dedicated Product Concierge. If a user experiences a flat tire, dead battery, or needs a tow, they can request help directly through the app without searching for contact numbers. The mbrace system automatically transmits the vehicle's location and details to the support team, ensuring faster and more accurate service. This direct line to support, integrated within mbrace, offers significant reassurance to owners on the road.

Viewing Vehicle Health and Service Information

Staying on top of maintenance is simplified with mbrace. The app provides access to vehicle health reports and service reminders based on the car's internal diagnostics. Users can view recommended service schedules, see past maintenance history, and even schedule a service appointment with their preferred dealership directly through the mbrace interface. This proactive maintenance tracking helps preserve the vehicle's performance and value, making mbrace an essential tool for long-term car care.