MGM Rewards

MGM Rewards is the official loyalty program application for MGM Resorts International, designed to manage a user’s membership and benefits digitally. The MGM Rewards app serves as a centralized hub for members to track their tier status, earn points on hotel stays and experiences, and redeem rewards across MGM’s extensive network of destinations. Users download the app to streamline their entire resort experience, from mobile check-in to accessing exclusive offers, making it an essential tool for any frequent guest of MGM properties. This digital platform transforms a physical loyalty card into a powerful, feature-rich mobile wallet.

Tracking Tier Status and Point Balances

Upon logging into the MGM Rewards app, users are immediately presented with their current Tier Status and point balance. The interface clearly displays progress bars indicating how many points are needed to reach the next elite tier, such as Gold, Platinum, or Noir. Members can review a detailed history of point earnings from recent hotel stays, dining, and entertainment purchases. This constant visibility into their standing motivates users to engage further with MGM brands to accelerate their tier progression and unlock more valuable benefits, all managed through the MGM Rewards platform.

Mobile Key and Resort Check-In

The app significantly enhances arrival convenience through its mobile check-in and Digital Key features. Users can check into their booked hotel remotely, often up to two days in advance, providing estimated room-ready times. Upon arrival, they bypass the front desk entirely and use the MGM Rewards app to unlock their room door. The process involves opening the app, selecting the ‘Digital Key’ function, and holding the phone near the door’s RFID reader. This seamless, contactless experience is a primary reason members rely on the MGM Rewards application for a faster, more efficient resort stay.

Exclusive Member Offers and Promotions

A core function of the MGM Rewards app is delivering personalized offers directly to a member’s device. These targeted promotions can include discounted room rates, complimentary resort credits, free play at casino games, or special access to concerts and events. Users navigate to the ‘Offers’ section to browse available deals, which are dynamically updated based on their tier status and play history. To redeem an offer, a member simply selects it and follows the provided booking instructions or presents the digital barcode at the venue. This direct line to savings is a key value of the MGM Rewards program.

Dining and Experience Reservations

Beyond the hotel room, the MGM Rewards app serves as a comprehensive concierge for planning a full itinerary. Users can explore, view availability, and make reservations at a wide array of on-property restaurants, from casual eateries to award-winning fine dining. The process involves selecting the desired restaurant, choosing a date and time, and confirming the reservation using the account information stored in their MGM Rewards profile. This integrated system ensures all dining and activity expenditures contribute to the user’s point total, reinforcing the utility of the MGM Rewards ecosystem for managing an entire vacation.

Redeeming Points for Comp stays and More

The redemption process is a fundamental aspect of the MGM Rewards experience. Members use the app to convert their accumulated points into tangible rewards, most notably complimentary hotel stays. Users search for available dates at participating properties, and the system displays the number of points required for each night. After selecting their dates, they confirm the booking, and the points are deducted from their balance. The ability to instantly book a “comped” room using points earned through the MGM Rewards program is a powerful driver of member loyalty and engagement.

Linking a Credit Card for Automatic Earnings

For higher-tier members, the MGM Rewards app provides the functionality to link a credit card for automatic point earnings on off-property spending. Users access the ‘Wallet’ section to securely add an eligible Visa or Mastercard. Once linked, everyday purchases made with that card outside of MGM resorts can contribute points to their MGM Rewards account, according to the terms of the partnership. This feature deeply integrates the MGM Rewards program into a member’s financial life, allowing them to accelerate point accumulation even when not physically at a resort.

Managing Multiple MGM Rewards Accounts

The application simplifies managing group travel by allowing the primary account holder to view and link the MGM Rewards accounts of travel companions within the same household. In the ‘My Account’ settings, users can add family members by entering their name and MGM Rewards number. Once linked, the main user can easily make reservations for the entire group and ensure everyone’s stay and spending contribute to a collective point pool. This family-friendly feature enhances the value of the MGM Rewards app for those who frequently vacation with others, maximizing the benefits for everyone involved.