Splashtop Streamer

Splashtop Streamer: Secure Remote Access and Support for Android Devices

Splashtop Streamer is a professional application that enables secure remote control and management of Android devices. It is designed for IT support teams and system administrators who need to provide unattended access to a fleet of enterprise or dedicated-use Android hardware. Users deploy Splashtop Streamer to troubleshoot issues, perform updates, and manage devices efficiently from anywhere, eliminating the need for physical access. This robust solution is a core component of the Splashtop Remote Support portfolio, offering a reliable and scalable way to maintain business continuity.

Unattended Remote Control Setup

To begin using Splashtop Streamer, administrators first obtain a deployment code from their Splashtop Remote Support management console. This code is then entered into the Splashtop Streamer application installed on each target Android device. Once configured, these devices become permanently available for connection. Technicians use the separate Splashtop Business app on their computer or mobile device to initiate a remote session. They simply select the target device from their online list and establish a connection, granting them full real-time control over the remote Android interface without requiring anyone to be present at the device.

Bulk Deployment and Management Actions

Splashtop Streamer excels at large-scale device management. After deploying the application to multiple endpoints, administrators can execute bulk operations from the web console. This includes pushing files or APK installations to an entire group of devices simultaneously. Users can also create and run custom shell scripts across their device fleet, automating repetitive tasks like configuration changes or data wipes. This centralized management through Splashtop Streamer significantly reduces the time and effort required for maintaining a large number of Android devices.

Integrated File Transfer System

A key function within Splashtop Streamer is its seamless file transfer capability. During an active remote session, technicians can easily move files between their local machine and the controlled Android device. They drag and drop files directly into the remote session window or use a dedicated transfer interface within the Splashtop Business app. This is essential for distributing documents, updating configuration files, or retrieving log data from the remote device, streamlining the support and maintenance workflow.

Real-Time Voice Communication and Annotation

For collaborative troubleshooting, Splashtop Streamer includes integrated communication tools. Technicians can initiate a real-time voice call with someone near the remote device to talk them through a process without leaving the session. Furthermore, the remote screen can be annotated with drawing tools. Support staff can circle items, highlight buttons, or draw arrows directly onto the screen share to provide clear, visual instructions, enhancing the clarity and effectiveness of remote support.

Comprehensive Device Inventory Tracking

The platform automatically compiles a detailed inventory of all devices running Splashtop Streamer. The web console provides an overview of each device’s model, OS version, and status. This inventory is continuously updated, giving administrators a real-time snapshot of their entire Android ecosystem. This data is crucial for auditing, ensuring compliance, and planning targeted updates or replacements for outdated hardware.

Cross-Platform Accessibility for Technicians

The power of Splashtop Streamer is accessed through the Splashtop Business app, which is available for Windows, Mac, iOS, and Android. This means technicians are not tied to a specific operating system; they can remotely access and support their Android device fleet from virtually any computer or mobile device they have on hand. The flexibility offered by Splashtop Streamer ensures that support can be provided immediately, whether the technician is at their desk or in the field.