Yell

Yell: The UK’s Premier Business Directory App for Your Pocket

Yell is a comprehensive mobile directory and business discovery platform, designed to instantly connect UK users with over 2.7 million local businesses. This official app from the company behind the Yellow Pages digitizes a trusted legacy, putting a vast database of tradespeople, restaurants, and essential services directly into your hands. Users turn to Yell to quickly find, evaluate, and contact highly-rated local companies, making it an indispensable tool for everyday needs and informed decision-making on the go.

Navigating the Interactive UK Business Map

The Yell app opens to an intuitive map interface populated with local business listings. Users begin by allowing location access or manually entering a postcode to see relevant services in their immediate vicinity. The map displays businesses as pins, which users can tap to view a concise information card. This feature is central to the Yell experience, enabling visual exploration of a high street or town to discover everything from cafés to plumbers. Progression involves zooming in and out of different areas and selecting pins to delve deeper into a specific company’s details.

Accessing Detailed Business Profiles and Reviews

Upon selecting a business from the map or search results, Yell presents a full profile. This screen consolidates vital information, including operating hours, contact details, photos, and most importantly, customer reviews. Users perform the action of scrolling through this aggregated data to evaluate the business's reputation and service quality. The reward is an informed choice, reducing the risk of hiring an unreliable tradesperson or visiting a poor-quality restaurant. This curated information loop is a core reason users rely on Yell for trustworthy local discovery.

Directly Contacting Businesses via Multiple Channels

Once a suitable business is found, Yell facilitates immediate contact. The profile page features prominent buttons to call the business directly through the app, get directions via an integrated maps service, or visit their website. The user’s action is a simple tap on their preferred communication method. This seamless workflow eliminates the need to juggle multiple apps, as Yell handles the transition to the phone dialer or navigation tool. This direct connection is a primary utility of the Yell platform, efficiently bridging the gap between discovery and action.

Saving and Organizing Favorite Listings

For businesses users wish to revisit, Yell offers a personal curation tool. By tapping the ‘Save’ or ‘Favorite’ icon on any business profile, users can add it to a private list. The action involves navigating to a dedicated ‘Saved’ section within the app to access this organized collection. This feature allows for easy comparison between similar services or quick access to a preferred restaurant’s number. The progression is user-defined, building a personalized directory of trusted contacts that enhances the efficiency of future searches on Yell.

Contributing Your Own Ratings and Reviews

The Yell ecosystem is community-driven, relying on user contributions to maintain its accuracy and value. After using a service found on the platform, users can open the business profile on Yell and navigate to the reviews section to leave their own rating and detailed feedback. The action involves typing a comment and selecting a star score. This input directly influences the business’s visibility and helps other users, creating a virtuous cycle of trusted information. Participating in this review process is a key way users give back to the Yell community.

Performing Targeted Searches with Filters

Beyond map exploration, Yell provides a powerful search function. Users start by typing a service keyword, like “electrician” or “Indian restaurant,” into the search bar. The resulting list can then be refined using filters for criteria such as distance, opening hours (‘Open Now’), and customer rating. The user performs the action of selecting relevant filters to narrow down the most pertinent options. This targeted approach streamlines the discovery process, ensuring the results from Yell are highly relevant to the user’s specific requirements and timeframe.