dehu

dehu: Your Digital Gateway to Official Government Communications

dehu is the official Notifica App, a mobile tool developed by the Ministry of Economic Affairs and Digital Transformation. It serves as your Single Electronic Address, a centralized digital mailbox for receiving and managing all official notifications from participating Public Administrations. This app eliminates the uncertainty of missing physical mail by providing a secure, organized platform where users can electronically receive, review, and act upon vital communications, from tax letters to legal notices, ensuring they never miss a critical deadline.

Reviewing and Managing Notification Status

Within dehu, users first encounter a categorized list of their notifications. The app clearly distinguishes between pending items requiring action and those already accepted. Each entry displays a color-coded countdown indicating the days remaining before expiration, immediately signaling urgency. Users tap on any notification to access its full details. They then follow on-screen prompts to complete the requirements for opening it, which culminates in the generation of an official confirmation document. This action moves the notification to a "completed" section, though all data and the document remain accessible there for future reference.

Applying Advanced Search Filters

For users with a high volume of communications, dehu provides a robust filtering system. This function is essential for quickly locating a specific notification without manually scrolling through the entire list. A user initiates a search by tapping the filter icon, which presents multiple criteria such as the originating administration, subject, or date range. After selecting the desired filters, the user applies them, and dehu instantly displays a refined list matching the query. This workflow is critical for efficiently managing numerous procedures and finding historical communications for audit or review purposes.

Receiving Administrative Communications

A core function of dehu is its ability to deliver administrative communications, which are distinct from notifications. These are purely informational messages from public bodies that do not require any action or response from the citizen. The app receives these communications and displays them in a dedicated section. The user simply opens dehu to browse these updates, which keep them informed about general announcements, policy changes, or other relevant public information, all without the pressure of an associated deadline or task.

Configuring Notification Email Preferences

To ensure users are promptly alerted to new activity, dehu allows for the configuration of up to five external email addresses. This setup is managed within the user profile section of the application. Here, a user enters and verifies their chosen email addresses. Once active, the dehu system sends automatic alerts to these addresses whenever a new notification or communication is received in the app. This creates a vital secondary alert system, prompting the user to open dehu and address any pending items, thus facilitating smoother processing of all official procedures.

Secure Authentication and Document Access

Accessing dehu requires a secure login through the platform, Spain's official digital identity system. A user must authenticate using a supported method, ensuring that all communications are protected and only visible to the authorized account holder. After authentication, the user navigates the app’s interface to select any notification. A key outcome of interacting with dehu is the generation of a official confirmation document for each processed notification. This digitally signed document serves as legal proof of receipt and compliance, which users can save or print directly from the app for their records.