ActiveAlert

ActiveAlert: First Responder Dispatch & Communication App

ActiveAlert is a professional mobile application designed for first responders, providing streamlined emergency dispatch management and real-time team communication. It replaces traditional, cumbersome methods with a digital platform that enhances situational awareness and operational coordination. The app ActiveAlert is trusted by fire departments, EMS, and search and rescue teams to receive critical alerts, manage responses, and communicate effectively from the field. Users rely on ActiveAlert to transform complex dispatch data into actionable intelligence, ensuring a faster and more organized response to emergencies.

Real-Time Alert Reception and Management

ActiveAlert delivers emergency notifications directly to a user’s device using Google Cloud Messaging, ensuring reliable and instant access to call details. Upon receiving an alert, the app ActiveAlert automatically parses difficult-to-read dispatch text, organizing information like address, nature of the emergency, and response codes into clear, defined sections. Users can then review the full details, acknowledge the call, and begin their response. This immediate and organized presentation of data is a core reason teams depend on ActiveAlert for a rapid and informed deployment to any incident.

Interactive Mapping and Navigation

A key function within the ActiveAlert app is its automatic generation of an interactive map for every alarm location. After an alert is received, users can tap to open a live map that displays the incident’s precise coordinates. This feature allows responders to view the quickest route and see the real-time locations of other team members who are also using ActiveAlert and are en route. This live mapping provides crucial situational awareness, helping to coordinate a unified team arrival and assess the scene before physically arriving.

Active Response and Unit Status Tracking

The ActiveAlert system includes a dedicated “Active” response feature for monitoring unit statuses during a call. Once en route, a user can update their own status within the ActiveAlert application to “Responding,” “On Scene,” or “Available.” This action broadcasts their current status and location to all other team members monitoring the event on their live map. This creates a transparent operational picture, allowing commanders to manage resources effectively and ensuring all personnel are accounted for throughout the incident’s duration.

Integrated Document and Resource Access

ActiveAlert enables users to access critical documents and images directly from their mobile device, linking essential resources to specific incidents. When reviewing an alert for a familiar address, a responder can open ActiveAlert’s integrated document library to retrieve pre-incident plans, building photographs, or hazard manifests stored for that location. This immediate access to contextual information supports better decision-making on scene, helping personnel understand potential risks and layout before they arrive, thereby increasing safety and preparedness.

ActiveComms Two-Way Radio Integration

Beyond dispatch, ActiveAlert offers the ActiveComms feature, which transforms the app into a powerful two-way radio communication tool. Users can listen to live radio traffic from two different channels and transmit responses directly through their smartphone. This functionality is facilitated by connecting a team’s existing radio hardware to the ActiveAlert system via a provided cable. This integration provides clear, low-latency audio, offering increased range over traditional portables and allowing for discreet communication without the need for bulky, dedicated radio equipment on every person.

Historical Call Logging and Review

The platform ActiveAlert maintains a comprehensive log of all past and present emergency calls for later review and analysis. After an incident is concluded, users can access their call history within the ActiveAlert app to examine details, response times, and unit activities. This organized archive serves as a valuable tool for conducting after-action reports, training purposes, and auditing team performance over time, ensuring that every piece of data handled by ActiveAlert contributes to ongoing operational improvement.