BPOM Mobile

BPOM Mobile: Your Official Guide to Safer Food and Drug Consumption in Indonesia

BPOM Mobile is the official application from Indonesia's Food and Drug Supervisory Agency (BPOM). This essential tool empowers consumers to verify the safety and authenticity of food, drugs, and cosmetics directly from their smartphones. By providing instant access to the national regulatory database, BPOM Mobile puts critical product information in your hands, helping you make informed purchasing decisions and report potentially dangerous items. The primary function of the BPOM Mobile app is to scan product barcodes for instant verification.

Scanning Product Barcodes for Instant Verification

To verify a product, users first ensure their phone’s camera and location permissions are enabled for the BPOM Mobile application. They then open the app and select the barcode scanning function. The user aims the device’s camera at the product's 2D barcode or QR code. The BPOM Mobile app automatically reads the code and cross-references it against the official BPOM database. The result is displayed immediately, confirming if the product is registered and safe for consumption. This process is the core utility of the BPOM Mobile service.

Manual Search Using Product Registration Numbers

If a barcode is damaged or unscannable, the BPOM Mobile app offers a manual search alternative. Users navigate to the search feature within the application and manually enter the product’s Nomor Izin Edar (NIE), which is its distribution permit number. After submitting the number, the BPOM Mobile system queries its database and returns the same detailed registration information that a successful scan would provide. This ensures that every product can be verified through the BPOM Mobile platform, regardless of packaging condition.

Reporting Products and Submitting Public Complaints

Beyond verification, the BPOM Mobile application serves as a direct channel for consumer protection. Users can file reports on products they find suspicious or that have caused an adverse reaction. The process involves selecting the complaint or reporting section within the BPOM Mobile interface, filling out a detailed form with the product information and the nature of the issue, and submitting it directly to the agency. This feature of BPOM Mobile enables collective public vigilance, contributing to overall market safety.

Accessing the Latest Food and Drug Safety News

Staying informed about public health alerts and product recalls is a key function of the BPOM Mobile app. Users open the application and navigate to the news or information section, which is regularly updated by BPOM officials. Here, the BPOM Mobile service provides official announcements, warnings about circulating hazardous products, and educational articles. This transforms BPOM Mobile from a simple scanner into a comprehensive hub for vital consumer safety information directly from the authority.

Checking the Validity of Product Distribution Permits

Every registered product has an expiration date on its distribution permit. The BPOM Mobile app allows users to check this critical detail. After scanning a barcode or searching by NIE, the results screen in BPOM Mobile displays the product’s registration status and the specific validity period of its permit. This helps users identify products that are no longer authorized for sale, adding another layer of safety to their shopping experience provided by the BPOM Mobile platform.

Utilizing the Application’s Help and FAQ Section

For optimal use, the BPOM Mobile application includes a dedicated help guide. Users encountering issues with scanning or navigation can access this section from the main menu. It provides answers to frequently asked questions and troubleshooting steps, such as ensuring all required permissions are granted for the BPOM Mobile app to function correctly. This support feature ensures that all users can effectively utilize every tool available within the BPOM Mobile ecosystem.