My Firestone

My Firestone App: Manage Your Vehicle Maintenance and Services

The My Firestone mobile application is your dedicated portal for managing all your automotive service needs with Firestone Complete Auto Care. This official app consolidates vehicle maintenance, service scheduling, and exclusive offers into a single, convenient platform. Users download My Firestone to proactively manage their car’s health, instantly access their service history, and receive personalized reminders, transforming routine upkeep from a chore into a streamlined process. The core value of My Firestone is providing complete control and visibility over your vehicle's care, directly from your smartphone.

Proactive Maintenance Tracking and Alerts

Within My Firestone, users first register their vehicle(s) by entering details like make, model, and mileage. The app then cross-references this data with manufacturer-recommended service intervals. Users perform the primary action of viewing a personalized maintenance timeline, which displays upcoming service needs like oil changes or tire rotations. My Firestone sends push notification alerts when service is due. This feature affects overall vehicle ownership by creating a proactive reward loop, helping users avoid costly repairs through timely maintenance and preserving their car’s value.

Centralized Digital Service History

This function automatically logs every service completed at a Firestone location into a digital ledger. Users start by selecting a specific vehicle from their garage within My Firestone. They then navigate to the history section to review past work, including dates, services performed, parts used, and costs. The workflow provides a permanent, easily accessible record for personal reference or for enhancing resale value. This eliminates the need to keep paper receipts and offers a clear, chronological account of all investments made into the vehicle’s upkeep through My Firestone.

Streamlined In-App Service Scheduling

The scheduling tool in My Firestone allows users to book appointments directly. Users begin by selecting the desired service type, such as an brake inspection or tire installation. The app then prompts them to choose a preferred Firestone Complete Auto Care location and an available time slot from the real-time calendar. After confirming the appointment, My Firestone adds the details to their phone’s calendar and sends reminder notifications. This seamless workflow saves users time by eliminating phone calls and ensures their vehicle gets serviced at their convenience.

Exclusive Mobile Offers and Savings

My Firestone provides access to digital-only discounts and promotional offers. Users perform the action of browsing the dedicated “Offers” section within the app, which is regularly updated with new deals on tires, brakes, alignments, and other services. To utilize a promotion, users simply present the digital coupon from their My Firestone app at the time of payment at any participating location. This creates a direct financial reward loop, incentivizing app usage and providing tangible savings on quality auto care services that keep their vehicle running optimally.

Direct Roadside Assistance Access

In the event of a breakdown, My Firestone offers quick access to roadside help. Users in need open the app and navigate to the assistance section, which is often prominently featured. They then select the type of help required, such as a tow, tire change, or jump start, and use the app to request service. The feature provides peace of mind by connecting users to vetted service providers, ensuring help is on the way without the stress of searching for numbers during an emergency. This crucial function solidifies the app's role as a comprehensive vehicle management tool.

Integrated Tire Finder and Explorer

For tire purchases, My Firestone includes a powerful tire finder tool. Users start by selecting their registered vehicle or entering its specifications. The app then displays a curated list of compatible tires available for purchase. Users can filter results by category (e.g., all-season, performance), read detailed product descriptions, and view pricing. The workflow concludes with the option to schedule an installation appointment directly for the selected tires, creating a seamless path from research to service. This integrated approach makes My Firestone an essential hub for making informed tire decisions.