Turbi

Turbi: The 100% Digital Car Rental Service for São Paulo

Turbi is a fully digital car rental service operating in the Greater São Paulo area, designed for users who need immediate or scheduled access to a vehicle without traditional rental paperwork. This platform allows individuals to locate, unlock, and drive a car directly from their smartphone, paying only for the time they use. Users choose Turbi for its convenience, transparent pricing, and flexible rental periods, making personal transportation accessible on demand.

Locating and Unlocking a Vehicle via App

Users begin by opening the Turbi app to view an interactive map of available vehicles at designated parking lots throughout its service cities. After selecting a nearby car, users choose their rental duration—from hours to weeks—and confirm the booking. The entire process, from reservation to payment, is handled within the application. To access the vehicle, users navigate to the chosen parking spot and use the app’s one-click unlock feature. This system eliminates physical paperwork and key exchanges, streamlining the rental experience entirely through the user’s device.

Flexible Rental Duration and Billing Structure

Turbi offers a pay-as-you-go model where customers are charged based on their selected rental period. Users can opt for very short-term rentals, ideal for quick errands, or longer commitments like a weekly subscription. The Turbi pricing model automatically applies larger discounts for extended rentals, incentivizing longer use. Billing is transparent and processed within the app, with users receiving a detailed receipt upon trip completion. This flexibility ensures that users only pay for the exact time they need the vehicle.

Choosing Between Fuel-Inclusive or Self-Fueling

A key decision point in the Turbi process is selecting a fuel plan. Users can choose a per-kilometer rate where the cost of fuel is included and managed by Turbi, simplifying the trip cost. Alternatively, they can opt to self-fuel, requiring them to return the car with the same fuel level as at pickup. This choice allows users to select the option that best suits their driving needs and budget, providing control over a significant variable in rental costs.

Included 24/7 Assistance and Support

Every rental with Turbi includes access to round-the-clock customer support directly through the app’s chat function. If a user encounters any issue—such as a mechanical problem, difficulty unlocking the vehicle, or a general question—they can immediately contact the support team for assistance. This service ensures that help is available at any hour, providing peace of mind and reinforcing the reliability of the Turbi rental model, especially for those using the service during unconventional hours.

Pet-Friendly Travel with Provided Kits

Understanding that pets are part of the family, every vehicle in the Turbi fleet comes equipped with a dedicated pet kit located in the trunk. This kit includes essentials to ensure a safe and comfortable journey for animals. Users planning trips with their pets can rely on Turbi to provide these necessary accessories without any additional request or fee, making spontaneous travel with animals more convenient and stress-free.

Referral Program for Earning Travel Credits

Turbi encourages user growth through a referral program integrated into the app. Existing users can share a unique promo code with friends, granting them a discount on their first rental. Once the referred individual completes their first trip using Turbi, the original user automatically receives a credit applied to their own account. This system rewards users for expanding the community and provides a direct benefit for sharing the service.